We've recently finished conducting a reader survey at PickupTrucks.com where we asked about what we're doing right and what we need to improve. For those who took the time to participate in the survey, your opinions and time were very much appreciated.
For those who missed the opportunity, we can say this is likely to be something we'll continue on a regular basis, so keep your eyes open for the next one (usually identified in a small box at the top of the homepage) and you'll once again be able to pass along your ideas.
The results were quite instructive and have let us know we need to do a better job of monitoring and enforcing our site standards. We will make the statement now that we plan to work harder to apply those standards, meaning if we see users making inappropriate comments (meaning, those comments do not contribute to the specific on-topic conversation), than those posts and the computer's IP addresses from which they came will be removed from the community.
Likewise, if we find that a single IP address is posting comments under multiple names in order to promote questionable points of view, we will also take action.
We take great pride in the quality of our readership, especially most of those who respond to the many news sections postings we provide (and we're told the manufacturers watch them closely as well), and as a result are going to be more dilligent about separating the spoiled apples that can give a this pickup community meeting area a bitter aftertaste.