Nissan, Chevrolet Pickups Top J.D. Power Initial Quality Survey

Chevy Accel 2 II

By Brian Normile

Which pickup truck manufacturers can claim bragging rights from the J.D. Power 2016 U.S. Initial Quality Study? Both Nissan and Chevrolet top the survey this year, with several other familiar players close behind.

It's worth noting the two GM pickup trucks (the Chevrolet Silverado 1500 and GMC Sierra 1500) were the only two players that had a score above the average in the segment. 

The IQS surveys more than 80,000 consumers who purchased model-year 2016 vehicles; they rated objective problems and subjective dislikes in the first 90 days of ownership. To read more about the survey, manufacturer rankings and who won each of the 25 different categories, click here.

Here are the winners and two runners-up in each of the pickup categories.

 

Midsize Pickup: Nissan Frontier

Runners-up: GMC Canyon, Chevrolet Colorado

Large Light-Duty Pickup: Chevrolet Silverado 1500

Runner-up: GMC Sierra 1500 (others were below average)

Large Heavy-Duty Pickup: Chevrolet Silverado 2500/3500

Runners-up: Ford F-250/350/450, GMC Sierra 2500/3500

 

Cars.com lead image by Angela Conners

 

2016-Chevrolet-Silverado-3500HD-030 II

 

Comments

Initial quality...before the Chevy Shake sets in.

LMAO.

Initial quality after 5 cocktails sets in....

But but but...this is a pro-Ford site. Looks like this website is a little more objective than many of you clowns give it credit for.

Chevrolet: The world leader in mobile paint can shaker technology.

Ok this is Initial Quality in the first 90 days. We have a lot of experience with GM owners on here and how they lie about how good their trucks are and never have any problems after 500 k miles and they get 30 thousand mpg's. They are second only to Ram owner's.

Funny, an article about the poor quality of Chevy and then an article about them topping the list, nice work JD Power, no surprise there

Surveys such as JD Power measure sentiment--how does the buyer feel, etc.

Kinda scientific, sort of.

Auto industry loves JD Power because it provides a useful yardstick about the buying experience and the buzz that people experience after buying a new car/truck.

Initial quality... I would hope any new vehicle have enough quality to last past 90 days.

Where's the 10yr quality and reliability study?

Auto industry loves JD Power because it provides a useful yardstick about the buying experience and the buzz that people experience after buying a new car/truck.

Posted by: papa jim | Jun 27, 2016 9:11:47 AM

Agreed, buying a Ford provides a pretty good buzz........KILL.

Based on the GM Shake and my personal experience with a Tundra, I'll take JD Powers with a grain of salt.

After ignoring the 2016 J.D. Power 3 year Vehicle Dependability Study in February, where a GM and the Tundra won, pickuptrucks.com must have decided it would look really bad if they ignored this one too.

I am not sure about the article. I know a couple of Chevy owners who burn 1 quart of oil very 2 to 3 thousand miles. Quality is not quite there. I will stick with my Ford F-150 Thank You

I don't see how you measure quality in 90 days............

Got to love initial quality studies. Bluetooth doesn't connect right or some other stupid tech thing makes a large impact. JD power needs to separate those issues out.

Total quality really cant be measured in 90 days, but the Ram and Ford owners weren't happy with the trucks from day one.

Ram has the oldest design but still has the lowest initial quality. They still cannot get the initial quality right after all of these years.

http://www.jdpower.com/cars/study/Initial-Quality-Study-%28IQS%29-by-Category/1221ENG/Large-Light-Duty-Pickup/1072

This has to be the DUMBEST survey EVER!!!! Every year its GM, or Ford or Dodge.......

Yet EVERY year the Tundra tops the Reliability, and Durability for JD Power.......


Sounds like JD Power is confused...... or the people doing intitial quality study are the rookies because they get it wrong every time.......... lol

OR maybe the people who buy a tundra

I think I trust the Consumer Reports #'s more than I trust JD Power #'s.

Ok Mark . You better get started finding a counter article to down play this or Ford may take you off the pay roll.

I am calling out everybody no matter what you drive! Lets get a redo of this site and end PUTC/ ILOVE FORD.com as we know it1

Boy a article about GM quality being good for 90 days and the gm guys still aren't happy. They still want to bring FORD into it. What a bunch of DOPES.

hemi lol

JD Power's Initial Quality Survey is considerably different than their Durability Survey.

The names should be changed as many people get the two mixed up.

“CLASS ACTION LAWSUIT”
Posted by: Frank | Jun 27, 2016 3:05:10 PM

Frank do you think RAM should use the same lawyers that Ford is using?

https://au.news.yahoo.com/video/watch/31904882/car-suddenly-loses-power-sparking-potential-billion-dollar-class-action-against-ford/#page1

https://www.bigclassaction.com/settlement/ford-defective-diesel-engine-class-action-lawsuit.php

https://www.cars.com/articles/2013/04/ford-lawsuit/

http://www.classactionsnews.com/consumer/ford-f150-class-action-lawsuit

I think these companies should learn to work together and leverage resources...don’t you?

“Ok this is Initial Quality in the first 90 days. We have a lot of experience with GM owners on here and how they lie about how good their trucks are and never have any problems after 500 k miles and they get 30 thousand mpg's. They are second only to Ram owner's.”
Posted by: Ford rules G M and Ram break down | Jun 27, 2016 8:31:26 AM

I agree, most Ford owners realize within 90 days how big of POS really Ford is!

https://www.consumeraffairs.com/recalls/ford-recalls-model-year-2013-2014-f-150-trucks-061316.html

I have a gmc 2015 no problem ,by brother the same ,,

I'm the bonehead who claimed Ford ran from the Mid Size Truck market...

When the truth is Ford never made a Mid Size for the USA and Canadian market. The Ranger was a compact. The company that tucked it's tail and ran from the market like a 3rd Worlder illegal running to Europe, was Dodge ( now owned by Fiat ) with their Mid Size Dakota.

Sorry all that I'm such a doofus.

I love the fact that, unlike Ford, FCA and GM build Full Size pick up trucks for the USA and Canadian market in Mexico.

I like the Chevy Shake. It goes hand in hand with the Ram Death Wobble.

Not to my surprise, Jeep, Ram, Chrysler, Dodge and Fiat were all below Industry Average.

What a joke of a company FCA is.

I love my longest lasting class leading Ram.

Shevy. Shake & Ford Baker!

Stay thirsty,

Initial quality and long term quality, GM trucks proven to be the best, the longest lasting, the most durable and the most elite. There is a reason tow trucks follow the f-series around, Fix, Overhaul, Repair, Dud. Quit crying ford girlies, you still get to see the shiny Chevy tow truck that pulls you to the junkyard.

Thumbs up GM, nice job.

Mark.....it had to hurt like he'll to post a non pro Ford story like this. I'll sit back and wait for the next GM smear campaign from you to discredit this story. I suspect that will come out today yet.

This is awesome to watch the Gm guys "shake" in thier own brand (no pun intended,lol) this is a positive about GM, weather or not anybody agrees with it, who cares, the fact is its a positive article about Gm and you guys continue to bash the others and complain this is a pro Ford site....as a person who doesnt really care about brands (i have 3 vehicles at home, kia optima hybrid, f-250 and a camaro) you guys make me want to NOT buy a GM vehicle......

PUTC always covers J.D. Power quality results. Yep, this is a pro Ford site secretly run by Mike Levine that's why autoguide, redditt, gm-trucks.com, silveradosierra.com and gminsidenews are all discussing the Chevy Shake and the article here was written by a Toyota supporter. Mike sure gets around! Silverado was my second choice for a truck but after doing more research into the Chevy Shake I wouldn't touch any of those trucks. I wouldn't buy a Silverado HD either as they have the shake problem as well that cannot be fixed.

http://www.autoguide.com/auto-news/2016/03/the-mysterious-chevy-shake-is-affecting-pickup-trucks-now-too.html

Try to stay on topic and talk about the issues.

Posted by: Dave Z. | May 5, 2016 2:33:04 PM

http://news.pickuptrucks.com/2016/05/ford-shows-off-updated-ecoboost-powertrain/comments/page/2/#comments

Man Dave Z can't even stay on topic.

"PUTC always covers J.D. Power quality results"

Did they cover the 2016 J.D. Power VDS results? The one that came out in February? The one with Ford and Dodge battling for last place? The one with a Tundra and Chevy winning the pickup categories?

http://www.jdpower.com/press-releases/2016-us-vehicle-dependability-study-vds

@Done and Dave Z., Take your pro-ford garbage and shove it. This is not a Ford post! The Ford bias on this site has been documented.

The truth is the Silverado family is the most dependable, longest lasting full-size pickups on the road. These are the facts you cannot deny.

http://www.chevrolet.com/silverado-pickup-trucks.html

Design and Dependability is what its all about.

I'm talking about features like a roll-formed steel bed floor, available spray-in bedliner and exclusive cornerstep rear bumper give Silverado the right match of dependability and style!

Ford loses on dependability and GM wins again!

@Brian,
PUTC covered the same thing in 2015 where GMC and Chevy won the pickup categories.

For February 2016, do you mean the one with Ram at 129 problems per 100 and Chevy at 125 per 100 vehicles? Ram had 1.29 problems and Chevy had 1.25 problems and Toyota had 1.13 problems. Gotcha. Definitely a reason to buy or not buy a specific brand. Not.

Dodge is cars, Ram was right up there with Chevy, and Ford is cars + trucks so you don't really know how the Ford Trucks do in these surveys.

@Hemi Lol,
I believe that the JD Powers reports have a better sample size and are more scientific than the CR reports.

However, like almost every study, they depend on the perception of the vehicle owner.

I see the same in some comments here. There are some people like johnny doe and Michigan Bob who could buy the worst GM trucks with the Chevy shake, have nothing but great things to say about GM trucks and then tell us how bad Ford trucks are. It's a pre-conceived perception that will always be part of any survey.

Chevy wins best 90 days Initial quality award..........but


The Ford F-150 wins its third Vincentric Best Value award supported
by the ... lowest maintenance cost, and lowest total cost of ownership in its class.

The bottom line is: buy a new Chevy Truck every 90 days if you want to keep it running. LOL

Brian - did you know that the VDS study is based on 3 year old vehicles? 2016 release would mean data on 2013 vehicles. I'm sure that once the VDS moves to 2015 trucks GM's ranking will drop. Domestic automakers always have poor ratings with new models.


I see the same in some comments here. There are some people like johnny doe and Michigan Bob who could buy the worst GM trucks with the Chevy shake, have nothing but great things to say about GM trucks and then tell us how bad Ford trucks are. It's a pre-conceived perception that will always be part of any survey.

Posted by: Scott G. | Jun 28, 2016 11:46:54 AM

My 2014 does not shake and only been in for 4 recalls. I said a few times now my 09 and 2011 Chevys broke leaf springs around the same mileage as my two F150s, around every 50-60,000 miles normally in the winter. If anyone of my Chevy had any where near the problems my 2 F150s had, I'd tell you they are a POS too. Facts are all 3 my Chevys combined 4 if you count my Colorado, have not been to a dealership or a garage no where near as many times as my two Fords have. My father's F150 is little better then my two where but he had to pay 3 grand going two years old just so it could pass state inspection. Till I start having problems, I'm going to stick with GM's they work fine for me so far.

Because I do pipe lining, I bought two brand new Ford F150s when I started this work, since they claim to be the best. I figured out they wasn't fast.

I like to keep the trucks till I get 100,000 or little over, then trade it for a new one so I can get the best deal and shouldn't have to worry bout done time for a broken or worn out truck. It's common sense, something you won't understand.

@ Johnny doe
Why you do hilling that 5p? Scum. Ha

Sorry. down hilling

Ford Motor Co. said it is recalling about 271,000 F-150 trucks in North America, over a front brake problem.

The company said it's recalling the trucks, which are from the 2013-2014 model year, to replace its brake master cylinder.

Ford said it is possible braking effectiveness could be reduced due to brake fluid leaking from the master cylinder into the brake booster, increasing the risk of a crash.

Ford said it is aware of nine accidents .

Yes I know Lionel. I just feel so much better about myself when I insert Ford and bash off topic.

Notice I also don't talk about FCA record fine and that Fiat Chrysler must offer to buy back from customers more than 500,000 Ram pickup trucks and other vehicles in the biggest such action in U.S. history as part of a costly deal with safety regulators to settle legal problems in about two dozen recall?

The Ram pickups, of which many are built in Mexico, are the company’s top-selling vehicle, have defective steering parts that can cause drivers to lose control. Some previous repairs have been unsuccessful, so Fiat Chrysler agreed to the buyback, according to the National Highway Traffic Safety Administration.

One thing everybody leaves out is the truck has to look good.
The F-150 is U-G-L-Y
The Silverado looks GREAT
The Ram looks the same as it did 10 years ago B-O-R-I-N-G
The Tundra looks too square and boxy
The Titan looks too old fashioned like a truck made in the 1970's
The Colorado looks too SUV like

that's my personal observation

I am waiting for the 2017 F-250 knowing it will have the same cab as the F-150 and the Titan XD with the gas engine

jesus you guys are childish

on point, i also would not take anything JD power said to change my views, surprised they stay in business really, bit of a joke imo

but gratz to GM non the less

The Chevrolet Silverado - 2500 and 3500 won the Vincentric Best Value award supported
by the ... lowest maintenance cost, and lowest total cost of ownership in its class. For the 7 th time.

@ Johnny doe
Why you do hilling that 5p? Scum. Ha

Posted by: canoepaddler | Jun 28, 2016 7:27:37 PM


Sorry. down hilling

Posted by: canoepaddler | Jun 28, 2016 7:28:09 PM

What are you talking bout?



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