Ram Ranks Last in Consumer Reports' Reliability Survey

IMG_2365 II

According to the Consumer Reports' Annual Auto Reliability Survey for 2016, Ram is dead last, 29th out of 29 brands. In fact, five of the last seven spots on the list are Fiat Chrysler Automobiles brands: Jeep (23), Dodge (26), Chrysler (27), Fiat (28) and Ram (29). The annual survey ranks all the major vehicle brands in the U.S. in terms of dependability.

This year, the survey list is broken into three different categories, with the top third considered "more reliable," the middle third "reliable" and the bottom third "less reliable." Because the survey does not distinguish brands from their model lineup, it's difficult to know how each model of car, SUV or pickup truck affects the overall scores.

In the case of Ram, Consumer Reports looked at two models: the Ram 1500 and Ram 2500/3500 pickups. For the purposes of CR's survey, Ram is unique in that it is the only brand that exclusively sells mainstream pickups (leaving out the more commercially oriented Ram ProMaster and ProMaster City vans).

In response to the survey results, FCA released this statement: "The Company values all feedback from our customers and third-party evaluators, including Consumer Reports, as it helps guide our product improvements. Our internal quality surveys and measurements continue to show positive growth toward vehicle quality and dependability across our brands. Additionally, it's important to note that the Ram Truck brand finished in the top 10 of automakers in J.D. Power's 2016 Vehicle Dependability Study. With that being said, we encourage customers to experience our vehicles for themselves."

In the same survey, Consumer Reports named the Toyota Tundra the most reliable of all pickups, while the Ram 2500 was named the least reliable. The survey does not have a separate mid-size pickup category.

For the 2016 survey Consumer Reports said it gathered data on more than half a million vehicles, including more than 300 models from model years 2000 to 2016, plus a few early 2017s, to analyze how reliable vehicles have been and to predict future reliability.

Cars.com image by Mark Williams

 

Comments

Chevrolet ranks higher than Ford, no surprise there, but Ford's ranking continues to drop. Oh my!

http://www.consumerreports.org/car

What a shame. A very good truck from a company that needs to be bought by someone in this country that can make it what it has the potential to be.

F-150, no longer on the CR recommended list. Reason: Decreasing reliability.

Must be that "military grade aluminum" LOL

Yea read this a day or 2 ago... Fiat (and all its red headed step children) is ALWLAYS in the CR toilet and the toilet of others and far too habitually for it to be a fluke... This was the first time I had ever seen the HD truck there which was shocking and could be a fluke (like Ford's silly tech issue with its tech interface a few years ago) time will tell.

The same report again reiterated that Ford still cannot build a small car (which is true and honestly still true for GM and especially Fiat when you see all the much better products out there from other manufacturers).

Another shocker on the same report was a ton of GM large SUVs and I think a few midsizers... GM used to own the full size SUV game but hey they aren't known for getting things right. Again have to see if its a fluke but the widespread nature of such a field they traditionaly dominate was surprising.

A tesla was on the list guess they gotta work out the bugs.

On a happy note Nissan and VW who typically have a model or 2 on here didn't make it.

Toy and Honda as usual stayed away from this list.

" Consumer Reports has officially offered its opinion on the all-new 2015 Ford F-150 pickup truck, and it's not good. In fact, Consumer Reports said that a new truck buyer would be better off purchasing either the new, better-handling 2015 Chevrolet Silverado 1500/GMC Sierra 1500 or 2015 Ram 1500."

"Ram: King of Canadian trucks."

https://www.youtube.com/watch?v=FaeGiQRyzWA

Ford's drop in overall reliability ratings is certainly having a effect on the bottom line. FORD certainly needs to address their recalls more quickly and thoroughly. Customers are losing faith in the product.

http://www.marketwatch.com/story/fords-profit-hurt-by-recall-costs-2016-10-27

Also at the bottom of that list from Consumer Report for reliability. Were two of GM flag ship cars. How do $75K+ vehicles get at the bottom of the list????LOL

Chevrolet Corvette
Cadillac Escalade.

"Ram Ranks Last in Consumer Reports' Reliability Survey"

Yet ranks far higher with other surveys and individual reviews.
This smells of some form of Payola to me.

THIS.......! Is why I cant consider a Ram :( for my next truck. Wish they would improve quality and reliability.

i must have been very lucky with my last 3 rams
i guess i did have a leaky shock on my 07 replaced under warranty I wouldn't hesitate for a second to get another
but really don't see the need to since my 2014 has been perfect

I'm not sure how GM trucks can get the nod when they have the "Chevy shake" going on. Something that GM can't figure out. Guess that explains why I see so many 2014+ GM trucks sitting on dealer used lots with only 10,000 miles on them.

At least Ram can warranty/replace parts when their junk breaks down, GM can't figure out a simple vibration with this new truck platform.

No surprise the Tundra is the most reliable.

I think it would be nice to see the list posted.

Why cherry pick the results?

See something you didn't want to post?

My 2012 1500 laramie has been flawless, Front brake pads at 50K and tires at 30K, other than oil changes nothing else this truck is a keeper. Cant speak for the newest model years but the truck hasnt changed much

Most 2500/3500 problems are diesel problem for ram. There is a reason for fca and cummins sueing each other over several $100 million worth of repairs on a ram cummins up and coming recall over check engine lights and limp mode cummins. It is going to be 2013+ cummins that needs repairs. This is like Ford/navistar of last decade. Eventually ram hd diesels will be VM motori diesels instead of cummins

It is only a matter of time before Ford and Lincoln rank right down there with FCA. It seems both Ford brands are in a race to the bottom and are nipping at FCA's heels.

The Ford fans and PUTC are so funny. When they said buy a better truck the Ram last year the Ford fans said C.R. was a car loving mag. Now because Ram got a bad rating its the gospel.

J.D. has Ram top Ten. To bad we have no clue if its diesel models controls ride handling engine trans we know nothing. My truck 6.4 H.D. is only the third year.

I do not give any credence to CR. I had a Toyota car, CR gave it great reviews, I went thru 2 sets of cam shafts, found out that it was a known issue with the oil return holes in the heads. The castings were bad. Still CR gave it great reviews.....

you know, that sinking feeling...hahahaha :-)

Posted by: Lionel | Oct 27, 2016 4:01:22 PM

I drive a Chevrolet . Check the list. No sinking feeling here. HeHeHe !!!!

"Ford doing where is all their money going?"

RECALLS, RECALLS AND MORE RECALLS!!!!!

I drive a Chevrolet . Check the list. No sinking feeling here. HeHeHe !!!!

Posted by: GMSRGREAT | Oct 27, 2016 4:06:04 PM

@ GMSRNOTGREAT; Yep, you're right for once;

It's a GM "shaky" feeling...HAHAHAHAHAHA!!!!!!

Business
Ford issues three recalls for GT350 Mustang, Escape, Super Duty
CNET Wed, Oct 26 10:00 AM PDT

ESCAPE THE FLAMES.

https://www.yahoo.com/tech/m/14f68e5a-d9a7-393c-b09c-ceacb594514c/ford-issues-three-recalls-for.html

Also at the very bottom of the list from Consumer Report for reliability.

Chevrolet Corvette
Cadillac Escalade.
Fiat 500

FIAT. Fix it again Tony

Who's In and Who's Out

Newly Recommended

Chevrolet Corvette

No Longer Recommended

Ford F150

http://www.consumerreports.org/car-reliability/car-reliability-survey-2016/

Blueman can't see HAHAHA!

the end of the day ford is going to be at the top period.
Posted by: Bronco2020 | Oct 27, 2016 5:48:44 PM

The kid needs meds he losing it LOL!!!!!!

http://cars.typepad.com/.a/6a00d83451b3c669e201bb093eff1d970d-pi

https://corporate.ford.com/investors/reports-and-filings/quarterly-reports.html#/2016

https://corporate.ford.com/investors/reports-and-filings/quarterly-reports.html#/2016

https://www.gm.com/investors/earnings-releases.html

By now, Ford has stopped production of the F-150 along with other models at several of its plants. Maybe Ford's thinking is if you don't build it you don't have to warranty it and recall it.

http://news.pickuptrucks.com/2016/10/ford-temporarily-closes-kc-f-150-plant.html#more

http://www.marketwatch.com/story/fords-profit-hurt-by-recall-costs-2016-10-27

Meanwhile, GM is continually ramping up production of its mid size trucks in an attempt to meet demand.


Me hurt? Nope I'm happy, people are finally getting it Ford is junk, and will be out business soon. :)

http://www.autonews.com/article/20161027/OEM/161029868/ford-q3-profit-drops-56-as-north-america-slips

http://fordauthority.com/2016/10/ford-motor-company-sales-numbers-figures-results-september-2016/

That's useless consumer reports they don't live and breath auto industry like IIHS do.

Calm down people. It's just a nothing telling survey. Recall center is the real data source for reliability and ford is a clear winner, with the most recalls ever this year. I guess it doesn't count for the ford customers. Their life revolves around a surveys, so let them have their cookies.

WE ALL KNOW WHO IS ON THE TOP OF THE CHART AT THE END OF THE MONTH AND AT THE END OF THE YEAR
Posted by: BRONCO2020 | Oct 27, 2016 9:43:45 PM

Yup we do and it sure won't be Ford. Not even close, only got 2 months to go in the year, and is Ford shutting plants down.

http://cars.typepad.com/.a/6a00d83451b3c669e201bb093eff1d970d-pi

The 'chevy shake' must be spreading:

https://www.fordf150.net/forums/viewtopic.php?f=88&t=119087&sid=63b5b6c25c1b7d74bca53d0acab03848

Am I the only one that is tired of the look/design of this ancient 10 yr old plus platform?...I mean look at that 1st pic...boring!

Hey RAM; it's high time for a refresh & not just a facelift slap on lipstick....I mean a whole new reliable platform that can at least carry 4 healthy adults without going over your max payload...yeah that one, like the F150's payload...

OK...cheers & beers

@Lionel
CR survey is a typo. There is no other explanation, because of the ford massive every day recalls.

Am I the only one that is tired of the look/design of this ancient 20 yr old plus platform?...I mean look at that Ford super t%rd duty, looks just like a 1998 model still, and the F 150 still looks like a 2004 model...boring!

toxicsluldge Fords have been shaking since 2006

I guess I have been lucky with my both dodges I have owned. I put 134,000 on my 2011 and I'm at 136,000 on my 2013. I literally changed the idler pulley $15 on both trucks. Well Dodge warranty did it. Both before 40,000 miles but other than that I have had absolutely 0 problems out of them. They are really good trucks. Both are 1500 big horn edition. I'm looking at buying a rebel hellcat or 3/4 ton next. I work on the road so I put alot of miles on my truck. I've had my 2nd Dodge for right at 2 1/2 years, had 29,000 miles on it when I got it. My 2011 had 26 miles on it when I bought it. So to say the least I've been very impressed with my RAM experience.

Since we know where RAM is listed. Now Ford vs GM...
Guess who wins this? Brand that's been on top. Ford Haters said end was near 10 yrs ago for them. Still waiting!!
http://www.msn.com/en-us/autos/research-guides/ford-vs-chevy-trucks-built-ford-tough-or-like-a-rock/ss-AAj6TKd?li=BBnb7Kz&ocid=iehp%20-%20image=3

Then GM trucks NOT SAFE! So haters keep the faith....
How many different reports you not gonna believe?
http://www.msn.com/en-us/autos/research-guides/the-most-dangerous-cars-in-america/ar-BBxiAMB?ocid=iehp%20-%20page=4#page=4

http://www.msn.com/en-us/autos/research-guides/made-in-mexico/ss-BBsE5rh?ocid=iehp%20-%20image=1#image=2

#1 Consumer Reports subscriptions are down
#2 ONLY the people that subscribe to CR can rate vehicles.
#3 The only part of the country CR Subscribers live is in the NE
#4 Older , college educated professionals subscribe to CR
#5 Retired people subscribe to CR

The point is the people that read and subscribe to Consumer Reports are NOT the type of people that own pickup trucks, or the few of their subscribers that do own one doesn't use it the same way the hillbilly, fly-over land people use a truck.
You must OWN the model of the truck and be a subscriber to rate the truck at Consumer Reports

You get a better feel, better information here at PUTC or you can go to carcomplaints.com or even ripoffreport.com for a better feel of what the best truck is

The Tundra ranked highest because it only took Toyota ten years to work everything out. Second, the Tacoma DROPPED in predicted reliability. That appears to have struck a nerve at THQ, to they put forth effort to discredit CR. Check out the article titled "Toyota and Lexus Top 2016 Consumer Reports Reliability Survey"

Also, I bet if someone asks MS what happened, his response would be "TSB or not ours"; that what he said about the plethora of problems I had with my '11 Tundra. Yeah, that's owning up to a problem...NOT!

You have to take everything CR says with a grain of salt. I don't really care what they say. Having said that I would stat away from Fiat anyway.

Everyone please realize consumer reports doesn't have to do with facts. Read the name of the organization.
What Tam has done is picked up a huge market share. A lot of people that arent "truck people". They complain about lack of cup holders or something. The trucks lead in reliability, but that's not what consumer reports reports. I wish people would stop republishing these "reports"

Consumer reports has nothing to do with any testing or real research. 10x worse than HD power, which does a horrible job with their initial quality surveys, but at least does do some real testing.

Both orgs just try to move the industry with their misinformation. Take it with the same weight you'd take an Amazon review or can comment section comment. It's just lay opinions agglomerated into a pile of crap

Stupid auto correct

Perfect example. They rated the first 500 as horribly reliable and among the most reliable at the same time.

I sound like a broken record! Go lease a new RAM 1500 V8. Best price around.

At the end of the lease they get it back. If you haven't trashed the truck or run over the mileage limit, you are off the hook.

If you love the truck you can keep it. Your choice. Great looking truck. Cheap. Powerful and smooth.

Me? I'm looking for a lightly used 2012-2013 GMC Sierra Denali, but I would not mind a new RAM.

My 2014 Ram has had 0 issues and right as a drum.

To the dealer I go

While changing my oil today I noticed this in my oil tray. This is on a 15 1500 with the 5.7 with 15k miles. Whatever it is, it's brass and looks to be round, just broke into pieces.

Sponsored Ad
Register to remove this ad.
Csanders1992 is offline Reply With Quote
Old Yesterday, 06:46 PM #2 (permalink)

whetrick1's Avatar
whetrick1
Senior Member

Join Date: May 2016
Age: 56
Posts: 362

Ram Year: 2016
Engine: 5.7 Hemi

Default
I would take it to the dealership and show them the pieces. Looks like it could be part of the timing chain assembly. Can't really tell for sure. My friend got a recall on his hemi for timing chain could fail. Just to be in the safe side I would have it looked at.

http://www.ramforum.com/f44/dealer_i_go-92501/



Post a Comment

Please remember a few rules before posting comments:

  • Try to be civil to your fellow blog readers.
  • Stay on topic. We want to hear your opinions and thoughts, but please only comment about the specified topic in the blog post.
  • Your email will not be shown.

If you have a TypeKey or TypePad account, please Sign In

Home | Buy or Sell a Truck | News | Special Reports

Powered by Cars.com. By using this site, you agree to our terms of service | © 2017 Cars.com | Privacy Statement | Contact Us