Recall Alert: 2017 Ram ProMaster City

ProMaster City 1 II

 

Vehicles Affected: Approximately 25 model-year 2017 Ram ProMaster City vans manufactured between Oct. 1 and Dec. 7, 2016

The Problem: The seat-mounted side air bag inflator may fail to activate during a crash, increasing the risk of injury during an accident.

The Fix: Dealers will notify owners and replace the seat-mounted air bags free of charge.

What Owners Should Do: The recall is expected to begin Jan. 28. Owners should contact Ram manufacturer Fiat Chrysler Automobiles at 800-853-1403, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 or go to www.safercar.gov.

Need to Find a Dealer for Service? Go to Cars.com Repair & Service to find a local dealer.

Manufacturer image

 

Comments

It's a good example of a company that takes safety seriously, unlike Ford and their history of burying their skeletons down in the basement.

Ford would have more than far more than 2 recalls if they ever took safety seriously. Unfortunately they don't issue recalls unless the government starts breathing down their necks. History shows it over and over again. Still waiting for Ford to take their F150 brake failure issue seriously.

@ Brick hey bro we all know the fiat product sucks so stick with the posting.

Wonder how dealers replace the airbag? I thought it was sewn into the side bolster?

@ BRICK... "Fiat on top of their recalls", you are kidding right? "NHTSA investigators say Fiat Chrysler's recall responses have been too slow and inefficient."
http://www.usatoday.com/story/money/cars/2015/07/02/fiat-chrysler-nhtsa-recall-hearing/29619709/

Thank you for posting 2 yars old investigation,which btw wasn't 150 millions, but less than 100M fine at the end.

At least, it's not a major component ,like engine trany and brakes.

Ford still can't figure out, how to make them, so they don't fail.
Another model has this disease and counting.


https://home.autonews.com/clickshare/authenticateUserSubscription.do?CSProduct=autonews-premium&CSAuthReq=1:873632562743672:AID:3453913153221541A0DE1164A527214E&AID=/20161227/OEM11/161229906&title=Ford%20Fusions%2C%20Mercury%20Milans%20under%20U.S.%20investigation%20for%20potential%20brake%20problem&CSTargetURL=http://www.autonews.com/article/20161227/OEM11/161229906/ford-fusions-mercury-milans-under-u-s-investigation-for-potential

@ BRICK... "Fiat on top of their recalls", you are kidding right? "NHTSA investigators say Fiat Chrysler's recall responses have been too slow and inefficient."
http://www.usatoday.com/story/money/cars/2015/07/02/fiat-chrysler-nhtsa-recall-hearing/29619709/
Posted by: supercrew02 | Dec 27, 2016 5:15:31 PM

Ford is just better at hiding evidence. They would rather spend $150 million in lawyer fees than pay out $150 million to victims of their crappy death traps.

Just ONE of the dozens of well documented (and legendary) Ford cover-ups:

Twenty-two million Ford vehicles made from 1983 through 1995 have defective ignition modules that may cause the vehicle to stall and die on the highway at any time. Failure at highway speeds can cause the driver to lose control or even result in a stalled vehicle being hit by a truck. Some models had failure rates as high as 90%.

During the 1980’s, NHTSA conducted five investigations into stalling in Ford vehicles. During those investigations, Ford withheld documents from NHTSA that would have shown a common cause of stalling — failure of the Thick Film Ignition (TFI) module mounted on the distributor when its temperature rises above 125 C and cuts out, causing the vehicle to stall on the highway.

Ford Motor Company has known about this problem since it began, yet concealed it from consumers and government regulators for well over a decade.

To reduce costs, Ford installed the TFI on the distributor, one of the hottest locations under the hood. But because the TFI module is sensitive to heat, its mounting location creates an inordinate propensity for the TFI module to fail due to thermal stress.

Rather than bearing the expense of moving the TFI module to a cooler location away from the engine, a solution that Ford engineers recommended to management for years. Ford decided to employ a less costly solution: to leave the module on the distributor, but make it last long enough to function during the warranty period, thereby forcing consumers to bear the cost of post-warranty failures that Ford knew would continue to occur in large numbers. As a result, over 13 million replacement TFI modules (which are designed to last for the life of the vehicle without maintenance or repair) have been sold to consumers at a cost of nearly $2 billion.

Despite an extraordinary number of complaints from consumers, Ford managed to conceal the TFI problem from government regulators. From 1983 through 1989 the National Highway Traffic Safety Administration (NHTSA) conducted five separate investigations into stalling complaints by Ford customers. In response to these investigations, Ford concealed what it knew about the TFI problem and persuaded NHTSA to close each investigation without taking action. As a result of the class action, NHTSA opened an investigation in 1997, in which it concluded that Ford had withheld key documents during earlier investigations.

By then, the 8-year statute of limitations on NHTSA’s authority to order a recall had expired, preventing NHTSA from taking any meaningful enforcement action.

http://www.autosafety.org/1983-1995-fordlincolnmercury-ignition-module-stalling/

You see, FCA isn't as good at hiding evidence, but their defects are no worse than Ford's.

Ford is nothing more then cheap skate crooks, sore losers, and looking for the next hand out.

@ Brick... Fiat's own dealer charge suit against their own company for "padding sales figures". What else are they doing dishonest?

Just because Fiat news recall story was couple years, and issues were pretty serious, doesn't make it "OK" for them. or anyone for that matter... Just don't throw stones in a glass house..
http://finance.yahoo.com/news/u-safety-regulators-probe-chrysler-process-ram-pickup-154500915--sector.html

Supercrew, that's not a news anymore. It's from 2014 bro.
Focus on recent ford recalls and problems with engine, trany and brakes. Major ford components are failing.


Looks like RAM is playing defense again trying to side step the fact that FCA has serious issues and trying to repoint the direction towards Ford once again. What a poor feable attempt.

Side airbag is not an serious issue. Many cars on the road doesn't even have one, like my minivan, my kids are driving. Front air bag, engine, trany, brakes is a serious issue and ford has recalls for all of them last 2 years and counting. So who makes more junk for the roads ?
My 2010 RAM doesn't have any engine, trany, brakes, or air bag recall.
I couldn't care less to defend RAM, but spare me this junk sticker you tried to put on RAM, before your ford start fixing one year old defective master brakes cylinder issue.

This recall doesn't surprise me. Ram is nothing but junk. Law enforcement is running from FCA products, companies are running from FCA products, they are the least reliable brand on the market. No wonder why no company wants to bail out FCA. They are junk and the world knows it.

Hey, atleast Ram installed the parts, unlike a major company whose name starts with an F that was forgetting to install fuel tank brackets, and their own QC missed it.

It's a part they bought from a supplier.

They caught it pretty quick.

Ford would probably be wondering what to do, shut up about it, or say or do something.

Looks like RAM is playing defense again trying to side step the fact that FCA has serious issues and trying to repoint the direction towards Ford once again. What a poor feable attempt.
Posted by: Just like everyone else | Dec 28, 2016 6:36:59 AM


Haha everyone tries to "repoint at Ford"? It's the Ford guys that sound like a broken record with the GM ignition switch. Which is funny considering the GM ignition coverup is relatively small and less deadly compared to many of the Ford coverups over the years - many of which Ford still denies to this day lol.

JUNK LIKE ALWAYS . LET ME TELL A LITTLE STORY ABOUT A DODGE DURANGO THAT MY SISTER'S USED TO HAVE AT SOME POINT IT WAS JUST PROBLEMS AND MORE PROBLEMS END OF STORY. HAHAHAHAHAHAHAHAHAHAHAHA.

Yeah. Junk in your head bronco.

@ RAM IS TRUE BRO AIN'T LYING I HAVE TO FIXED MYSELF AND IT WAS 2 YEARS OLD. THE PROBLEMS WERE BAD BALL JOINTS, WATER PUMP, BAD TRANSMISSION, FUEL PUMP,ELECTRICAL, BAD MOTOR,GAS GUZZLER, BAD AXEL AND I CAN KEEP GOING AND GOING LIKE LITTLE BUNNY FROM ENERGIZER.

@RAM, it looks like that guy was right. You redirect back to Ford and then say it is a scandal involving a judge and jury. Sounds like you are a FCA employee playing defense. And losing.

OH ANOTHER THING AT THE TIME PURCHASE A 2000 FORD F150 AND TILL THIS DAY I STILL HAVE MY TRUCK RUNNING LIKE A CHAMP PROBLEMS FREE AND AT SOME POINT I GOT MAD AT MY SISTERS FOR BUYING A 2001 DODGE DURANGO AND THEN THEY STOP MAKING THE PAYMENTS AND THEN THE BANK TOOK IT AND THEY WERE STRESS FREE.

@Bronco, my best friend also had a Durango. He hated that money pit. Repeat transmission issues, brakes were a constant issue, a rediculous amount of check engine lights and abs lights. The truck handled like garbage. That suspension sucked in the SUV. He always complimented my Expedition whenever he was in it. He finally cut his losses on that crappy dodge and bought an Expedition. He loves it to no end.

Million+ Ram trucks are under federal investigation for transmission troubles that could lead vehicles to roll away snd kill ya.

Ram truck transmission trouble investigation news
https://www.google.com/amp/s/www.trucks.com/2016/12/20/ram-pickup-trucks-dodge-suvs-roll-away/amp/?client=safari

Ram - thanks for sharing that article about the officer burned by his dangerously defective Ford Crown Vic. It's a perfect example of how Ford and their army of lawyers weasel out of any responsibility for their defective vehicles.

---------
http://www.autonews.com/article/20161229/OEM11/161229883/ohio-supreme-court-rules-in-fords-favor-in-police-cruiser-crash?X-IgnoreUserAgent=1

"The court, in its decision, said there was insufficient evidence that Ford had gained additional knowledge of the likelihood of a risk of harm to those who used the cruiser after it had sold it to Linert’s police department."
---------

So Ford won the trial because of "insufficient evidence" that Ford knew of the risk due to the defective Crown Vic. A key strategy they've used in many lawsuits:

http://www.autosafety.org/ford-stonewalls-evidence-judges-say/

"For over two years, Ford has concealed very significant documents and information, and, worse, had blatantly lied about these documents and about the information in them," Kolenda wrote in his 1997 ruling."

In the early 1980s, prior to introduction of the Bronco II SUV, Ford’s office of general counsel took the unprecedented step of collecting documents on the handling characteristics of the rollover-prone vehicle. Court cases later revealed that 53 of 118 crucial documents snagged in the roundup were lost or destroyed.

Kent County Circuit Judge Dennis C. Kolenda issued a default judgment against Ford in January 1997, citing its “disgusting” failure to cooperate in discovery.

Ford had perpetrated “an outrageous fraud,” according to the ruling. The company had “concealed very significant documents and worse, had blatantly lied about those documents,” Kolenda said. “Any word other than ‘lied’ would understate what Ford did.”

Among other things, the judge found, documents showed that Ford had concealed safety tests and the existence of hundreds of similar lawsuits, and had developed but not used a seat capable of withstanding much greater rear-end impacts. Ford appealed and eventually settled.

Another default judgment was issued against Ford in October 2001 in a New Mexico case filed by the widow of John F. Sturdevant, who died when his F-350 pickup rolled over and the roof collapsed.

Sturdevant’s lawyers knew Ford had considered reducing the thickness of steel in the roofs of its trucks to save money. Ford lawyers insisted there were no records showing whether the change had ever been implemented.

However, the supposedly nonexistent documents turned up in another fatal roof-crush case in Missouri. The Sturdevant lawyers eventually got the records by getting in touch with plaintiffs in the Missouri case. one of the documents appeared to show that Ford had thinned the roofs for a savings of about 66 cents per vehicle.

Ford had created reading rooms at its Dearborn headquarters to store records pertinent to certain categories of lawsuits. The company told the Karlsson lawyers that seat-belt-related documents could be found in one of those rooms.

But after months spent reviewing thousands of records, it became clear that the most crucial ones on the design of rear restraints in the Windstar were missing from the collection.

It was “a classic case of giving too many documents to overwhelm an adversary,” complained Thomas F. Nuss, a retired judge serving as discovery referee. If Ford did not know what was in the reading room, he said, it should not have sent the plaintiffs there.

Two people died and several others were seriously injured when the driver dozed off and grazed a guardrail. The van then flipped as the driver tried to steer back onto the highway. one of the dead was Julia Whitley, a foster mother of 10 children.

The plaintiffs claimed that Ford knew its large passenger vans were unusually prone to flipping over in sudden steering maneuvers. As it had done in previous cases, Ford asserted that computerized stability tests used in analyzing other Ford vehicles had not been performed on the vans. The company further claimed that it had never experienced a rollover of the vans in handling tests.

It turned out Ford had done the computer analysis, and a Ford test driver acknowledged that he had rolled a van while driving a slalom course at about 40 miles per hour. He testified that he had been told not to file a report on the incident and that the instruction came from a Ford engineer who already had testified that no rollovers took place.

Defense lawyers said Ford had made an “honest mistake” in interpreting the questions.

Ford paid a confidential settlement just before trial.

Do believe ford is dead last for voluntary recalls, but FCA wasn't to far ahead. Hopefully this on the ball recall is signs of a change.

BACK TO THE TOP!

Kinda like the 2014 GM recall fiasco ???

customer satisfaction, and overall perceptions about vehicle quality, have dogged Chrysler for decades. They routinely end up the goat when compared to other major automakers on quality and unhappy customers.

I'd rather have a side airbag recall, than choking engine, downshifting trany, failing brakes or front airbag recall , but it's me and ford suckers likes it other way around, which I can live with. They specifically like to catch their cars a fire and don't call it a recall. Excep that burned officer.
I don't think , he and his family is going to buy any ford ever.


http://www.autonews.com/article/20161213/OEM11/161219962/gm-asks-u.s.-supreme-court-to-reverse-ignition-switch-ruling

GM is still trying to get free and clear of their ignition switch scandal.

http://www.autonews.com/article/20161024/BLOG06/161029942/fca-keeps-switching-quality-chiefs-but-problems-linger

And something everyone knows but FCA fans

Carma has spoken already. Officer burned badly, sitting in the Ford, judge siding with them as well. Disgusting. Many other lost control, because of broken suspension, brakes, engine, trany, seats or door latches.

I wish I could count on law enforcement, when I need them.
Well, more room is most important for them. At least for this one posting in here. Other officers know better.


Lawsuit Claims Defects in Ford EcoBoost 3.5-Liter V-6

http://news.pickuptrucks.com/2013/05/lawsuit-claims-defects-in-ford-ecoboost-35-liter-v-6.html


@Dave, Sure this page proves you wrong!

http://news.pickuptrucks.com/2016/10/nhtsa-to-investigate-2015-2016-ford-f-150-brakes.html

FORD NUMBER ONE IN RECALLS!!!!

TRANSMISSION DOWNSHIFTING TO FIRST ON THE FREEWAY.

DOORS FLYING OPEN WHEN YOU TURN A CORNER.

NO BRAKES.

NO STEERING.

FORD QUALITY JOB NONE.


Ford still has got some work to do on bed strength. What good is a truck that cant haul a load or tool box without puncturing the material? Pathetic.

After owning my first Ram for twelve years of trouble free miles I had no problem buying my new Ram. Absolutely love my good old American cast iron Hemi V8's. Love the power and the sound. Best looking truck on the market in my opinion. Glad to see them expanding. My truck has so many gadgets. Back up camera, tow haul mode, cargo camera, traction control, Hill decent, Winch, lockers front and rear, disconnecting sway bar, solid axles. Class leading horsepower and torque. 5 link rear coil, three link front with articulink. Rides really nice for a 3/4 ton truck. Handles my R.V. very well. There is no place i cant take my R.V. and quads. When i go to the Dunes i air down to 12 psi lockers front and rear and this thing just goes anywhere. When i try and drive down a steep dune truck ends up sliding sideways. Hill decent crawls down at what ever speed i want with the + or - at 1/2 a mile an hour at a time. Just love love love it.

PS Hows the Eco burst doing on those class action lawsuits?

Ford still has got some work to do on bed strength. What good is a truck that cant haul a load or tool box without puncturing the material? Pathetic.

@Dave, Sure this page proves you wrong!

http://news.pickuptrucks.com/2016/10/nhtsa-to-investigate-2015-2016-ford-f-150-brakes.html

FORD NUMBER ONE IN RECALLS!!!!

TRANSMISSION DOWNSHIFTING TO FIRST ON THE FREEWAY.

DOORS FLYING OPEN WHEN YOU TURN A CORNER.

NO BRAKES.

NO STEERING.

FORD QUALITY JOB NONE.
Posted by: HEMI | Dec 31, 2016 2:31:01 PM

Good point! Still waiting for Ford to take their F150 brake failure issue seriously!!!!

Good point! Still waiting for Ford to take their F150 brake failure issue seriously!!!!
Posted by: Brick | Dec 31, 2016 3:42:48 PM

Yeah!

Well, since we are on the topic of Ford, I'll say based on the rumors Ford is going to make a big debut in Detroit.

With this new 4.XXL and the larger 7.XXL, it sounds like Ford is increasing options on V8's in a big way. I am very curious how things play out in the future, but I have to say, I am one who was very doubtful on the use of V6 turbo engines in truck use, and I was proven wrong.

We can debate which is better until we get sick and tired, but Ford is onto something and sales percents prove it. And having driven an aluminum F150 with the turbo smaller 2.7L V6, I was quite impressed. I actually thought it was the bigger V6.

Ford no longer has to worry about meeting future CAFE limits with F150, this product cycle
will be able to carry the company through to around 2025.

And rumor has it that the incoming administration wants to eliminate outdated CAFE mandates which were introduced in the 1970s to respond to the Arab oil embargo and are now being abused to promote a radical environmental agenda.

I believe it's GM and FCA that have some serious soul searching to do over the next few years,
they are the ones now facing some hard choices - run the gauntlet and keep going with
larger V8s and more thin steel, or change course to compete with Ford.

But whatever GM and FCA decide to do is pretty much irrelevant to Ford as the decisions
have already been made, the course chosen and that's what leaders do, they lead. Ford is the truck leader these days.

IN MY OPINION CHRYSLER NOW (FIAT) PRODUCT ARE THE WORST WHICH IN MY FAMILY NOBODY WANTS BUY. I DRIVE FORD PRODUCTS ONLY AND THE REST OF MY FAMILY DRIVES GARBAGE MOTORS PRODUCTS WELL IS LIKE 50/50 BUT NONE OF THEM DRIVE FIAT TRUCKS OR CARS WHY? BECAUSE THEY'RE JUNK.

Ford is a leader in most expensive pricing , aluminium no one asked for, recalls and that's just about it.

FCA has Pacifica hybrid ford doesn't even produce and on top of that, FCA gets CAFE break.

http://www.allpar.com/news/2016/12/fca-gets-cafe-break-35639

Here is something for you for late night reading.

http://www.allpar.com/news/2016/12/the-half-empty-glass-35901

The Pacifica does look pretty sweet. Hope FCA is still around when it's time for a new minivan for the family.

THEY ARE GOING BROKE ALREADY THEY STOP MAKING THE DART AND THEN THE 200 WHAT DID YOU THINK IS GONNA BE NEXT THE CHARGER OR CHALLENGER OR MAYBE THE DODGE RAM.
THINK ABOUT IT THEY ARE NOT MAKING MONEY ANYMORE.

Actually bronco2020 FCA is technically making more of a profit than ford right now. Difference is Ford has done a lot of updates to key products. But the good thing is FCA is dropping repetitive products in lineup. Dodge was going to be the niche performance line for them, supposedly. Probably still never buy one of there pickups though.

I DRIVE FORD PRODUCTS ONLY AND THE REST OF MY FAMILY DRIVES........

Posted by: BRONCO2020 | Dec 31, 2016 6:19:15 PM

You should maintain a good relationship with your family so you can save a bundle on cab fare.

@ GMSRJUNK DON'T MATTER WHAT THE PEOPLE SAY ABOUT FORD TO ME THEY ARO NOT GONNA CHANGE MY MIND OF PURCHASING A FORD PRODUCT SO GARBAGE MOTOR AND FIAT ARE THE LAST THING IN MY MIND TO PURCHASE I'D RATHER PURCHASE A JAPANESE THAN THOSE MANUFACTURERS.

https://youtu.be/BzMCjFQIef.



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