2014-2019 Ram Trucks: Recall Alert

2018 Ram 2500

By Patrick Masterson

Vehicles Affected: Model-year 2014-18 Ram 2500 and 3500 pickup trucks, Ram 3500 (more than 10,000 pounds), 4500 and 5500 cab-chassis trucks; model-year 2014-19 Ram 1500 pickups (model-year 2019 Ram 1500s are not yet in consumer hands); and model-year 2016-18 Ram 3500 (less than 10,000 pounds) cab-chassis trucks are part of a recall affecting 4.8 million Fiat Chrysler Automobile vehicles; the recall is limited to vehicles with automatic transmissions and gas engines

The Problem: If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating, increasing the risk of a crash.

The Fix: Dealers will inspect the software and perform a software flash on the engine or powertrain control module for free.

What Owners Should Do: Ram manufacturer Fiat Chrysler Automobiles will begin notifying owners July 6. Until then, FCA is advising owners to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to Neutral, placing the vehicle in Park once it has stopped. That will cancel cruise control. Owners can call the automaker at 800-853-1403, the National Highway Traffic Safety Administration's vehicle-safety hotline at 888-327-4236 or visit its website to check their vehicle identification number and learn more.

Need to Find a Dealer for Service? Go to Cars.com Service & Repair to find your local dealer. Click here to schedule a free recall repair at your local dealership.

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Comments

So a month and a half until they notify you?

Seems like a long time to wait for a serious issue like this! There are many people out their who would panic and not shift the vehicle into neutral like advised!!!

Ouch! This is a big one, an a dangerous flaw.

Agreed. Huge flaw.

Amazing number of recalls out of Ford And Fiat lately.

Stay away from anything that starts with an F....

Stay away from anything that starts with an F....


Posted by: andrwken | May 25, 2018 12:07:48 PM

Ummmm...Ram starts with an "R"

We know you're an......

HAHAHAHAHAHAHAHAHA junk!!!!

What’s frank ? Hey bro don’t wake up the GARBAGE MOTORS fan GIRLYS.

I've read about this and Fiat says the cruise could still be overpowered by the brakes.

While possible I have had this happen 20 years ago where the brake switch failed while trying to slow down on the freeway. The problem is when you try and brake under cruise, it will kick down into a passing gear and try and accelerate. I had enough room to realize what was happening and turn off the cruise via the switch on the stalk, but in this case they say that can't even shut it off! That was a 200hp pickup that overpowered the brakes. Not sure how that's going to go nowadays.

If the driver isn't savvy enough to put it in neutral and let it rev until you get stopped, it could cause a serious accident. Heaven forbid a driver tries to turn the key off. No steering!

Stay away from anything that starts with an F....


Posted by: andrwken | May 25, 2018 12:07:48 PM

Ummmm...Ram starts with an "R"

We know you're an......


Posted by: Frank | May 25, 2018 12:13:01 PM

Frank's playing checkers while the world plays chess.

Keep trying bud.

To all those with negative comments perhaps you should become an engineer and start building flawless vehicles.

To all those with negative comments perhaps you should become an engineer and start building flawless vehicles.


Posted by: Daren | May 25, 2018 12:29:04 PM

I do work in a field where it is my job to manage multi-million dollar machinery and keep them running.

Flawless is a goal, not always attainable, but trends are how future purchases are determined.

There are trends here. All manufacturers have recalls. But researching history and current trends, you can see some manufacturers are struggling to design technology into the vehicles at the current pace without a high rate of recall incidence or poor reliability scores. That's quality control issues. That will affect buyers that aren't "locked in" to a brand.

I have a buddy that has 5 ram 3500 just to keep 2 of them running they are pure junk break down all the time.

I do work in a field where it is my job to manage multi-million dollar machinery and keep them running.

Flawless is a goal, not always attainable, but trends are how future purchases are determined.

There are trends here. All manufacturers have recalls. But researching history and current trends, you can see some manufacturers are struggling to design technology into the vehicles at the current pace without a high rate of recall incidence or poor reliability scores. That's quality control issues. That will affect buyers that aren't "locked in" to a brand.


Posted by: andrwken | May 25, 2018 12:46:57 PM

He said engineer, not a Farm Worker. Nice try bud.

Frank's playing checkers while the world plays chess.

Keep trying bud.


Posted by: andrwken | May 25, 2018 12:18:51 PM

How am I to take you serious when your just off. I get it though, you were just trvllling, mult-million dollar whateverfvckaouttahere

@ Frank

Wow do you ever have anything good to say?? I think he was right, stay away from anything that starts with an F...

Very dangerous flaw. Hopefully all RAM owners are loyal readers of PUTC.

Ram needs to recall that dial shifter and those plastic hubcaps for being cheap and tasteless

Wow do you ever have anything good to say?? I think he was right, stay away from anything that starts with an F...

Posted by: BA | May 25, 2018 2:18:03 PM

Wow, both Frank and Ford start with an F. BOTH are unreliable and BOTH think they at better than they actually are.

-HR

4.8 million... that's a big one. At least the diesel guys are safe. The good news is this wont cost Fiat nearly as much as the biggest truck buy back of all time by any brand they had to do a few years ago.

Ecoboost rules...Grow up.

Ecoboost rules...Grow up.
Posted by: daren | May 29, 2018 4:20:34 PM


The only thing the ecoboost rules at is eating timing chains, blowing turbos, throwing rods, and guzzling gas. Almost 10 years later and the Ecoboost is STILL a rolling dumpster fire that only the most gullible Ford suckers pay money for.

Man here we go. I had high hopes for that good looking redesigned new Ram and right out of the gate ANOTHER recall. These manufacturers spend money of redesigns but have nothing left over for quality control from their suppliers network? For heavens sake this is so old and so pathetic.



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