You've Got a Recalled Ram, Now What?

2012-Dodge-Ram-2500-3500-HD II

By Kelsey Mays,

Part of the National Highway Traffic Safety Administration's civil penalties on Fiat Chrysler Automobiles, which could amount to $105 million, involve several programs for owners of affected Chrysler, Dodge, Jeep and Ram vehicles. If you have an older Jeep Liberty or Grand Cherokee, a late-model Ram or Dodge Dakota pickup truck or a 2009 Chrysler Aspen SUV or 2009 Dodge Durango SUV, this applies to you.

NHTSA's consent order requires FCA to conduct three separate programs — small incentives to get qualified vehicles into dealerships, trade-in bonuses for a small number of Jeeps and repurchased vehicles — the most significant of which has the company possibly buying back thousands and thousands of Ram pickups (as well as the 2009 Dodge Durango and Chrysler Aspen). None of the three programs will apply to owners who already had their cars fixed for a fuel system recall on the Jeeps or a suspension or steering system recall on the others.

How do I find out if my pickup is affected?

Find your pickup's vehicle identification number, which is usually etched in the windshield's lower driver's side corner, and enter it onto NHTSA's VIN search tool. If your vehicle has an open (that is, unfixed) recall under campaign numbers 13V-038, 13V-252, 13V-527 or 13V-529, then it's eligible for these offers. We strongly suggest you get the recall taken care of as soon as possible.

You can usually find the build date by month on a sticker around the driver's doorjamb. FCA has 60 days to notify owners of the buyback offer, NHTSA says.

Which pickups are in the buyback program?

Here are the specific vehicles affected and build dates, broken down by weight class and why they were recalled in the first place.

  • 2009-2011 Dodge Dakota pickups built from Feb. 27, 2007, through June 30, 2009, and Dec. 1, 2009, through Sept. 30, 2011. These were recalled in 2013 for rear suspension problems.
  • 2009-2012 Ram 1500 pickup trucks built from Feb. 27, 2008, through June 30, 2009, and Dec. 1, 2009, through Oct. 20, 2011. These were recalled in 2013 for rear suspension problems.
  • 2008 Dodge Ram 1500 Mega Cab pickups with four-wheel drive, recalled in 2013 for problems with the steering system.
  • 2008-2012 Ram 2500 and 3500 pickups with four-wheel drive, recalled in 2013 for problems with the steering system.
  • 2008-2012 Ram 3500 chassis-cab pickups with rear-wheel drive, recalled in 2013 for problems with the steering system.
  • 2008-2012 Ram 4500 and 5500 commercial pickups built from Feb. 20, 2007, through Dec. 22, 2012. These were recalled in 2013 for problems with the steering system.

How much will I get for my pickup?

According to NHTSA, the buyback program requires FCA to give a refund of the purchase price minus depreciation plus an additional 10 percent.

What if I modified my vehicle? Will the modifications be refunded in the buyback program?

Not unless they were on the car when it was new. Any modifications made after the vehicle's retail sale won't be calculated into the purchase price, according to NHTSA.

Will these repurchased vehicles end up in circulation?

Some will. FCA "may remedy and resell any vehicle repurchased" under the buyback program, according to NHTSA's consent order. The automaker intends to do that for the vehicles it will buy back, said FCA spokesman Eric Mayne. But it won't do so for the cars that got the trade-in bonus because "they are, many of them, over 20 years old," he said. "It doesn't make economic sense to do that."

Can FCA dealers still sell unfixed vehicles?

That's unclear, as it's "subject to regulation," Mayne said. But NHTSA's order requires FCA to "develop and implement a process to deter dealer sales of unremedied vehicles subject to recall." That process must include dealer training and financial penalties from FCA.

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My RAM I purchased is fine. No open recalls , no defects. What's your problem ? Stop focusing on me and start focusing on issues.
I guess you use to be treated like that from ford and it's perfectly fine for you , that many New F150 owners has less safety than more rich ones.

But in the small overlap test, the front compartment crumpled and the crash dummy's head missed the side air bags and hit the instrument panel.

@somar your right, the issue and point of this and many other articles is RAM is junk and now they have admitted it. If you choose to still by RAM after this, that's your problem, not mine.

Keep ignoring the facts ...

This automaker company is aptly named.

Dodge: n. ( to avoid ). Ex. Try to dodge the falling tree .

Ram: n. (to force something). Ex. Don't ram the end of the garage.

Conclusion: It's best to dodge this company and not have them ram their vehicular garbage on us.

These POS trucks are not any different now than the wonderful POS Dodges from 20 years ago. Jeep is THE only thing left worth anything at Fiat group today.

@HemiV8 ... Read the title of the article, it says all you need to know. This isn't just a recall, this is a company admitting they made faulty products and purposely misled consumers about a fix and then did not follow through with the procedures they promised the government they would follow to provide consumers with a safe product.

Look at my post history, I had a RAM, when it was running correctly, I enjoyed it. My problem was I could not get them to fix the duplicated stalling issues. It appears that my experience was standard operating procedure and many others experienced the same response.

I can say RAM has a history of making faulty products and a history of "Dodging" consumers on making things right simply based on first hand experience.

Ford fined $17.35 million by federal regulators for slow recall
August 01, 2013

"Ford Motor Co. has been hit with a $17.35-million penalty by federal safety regulators for taking too long to recall nearly half a million Escape sport utility vehicles in 2012.

The National Highway Traffic and Safety Administration agreed to the settlement with Ford rather than face “possible litigation” or a protracted public battle over the issue, according to the settlement signed by the two sides."

2010-10-25 Ford to buy back recalled Windstars
In August of this year, Ford Motor Company recalled almost a half million of their popular Windstar minivan due to a concern over the rear axle assembly breaking due to extreme rusting. The vehicles impacted by August’s Ford Windstar recall were made from 1998 through 2003 but as those recalled Ford minivans got back to the dealerships – Ford doesn’t have the parts needed to fix them.

Ford Motor Company: Buy back 2013 Ford Escape and 2013 Ford Fusions

based on first hand experience.

Posted by: 08fx4 | Jul 30, 2015 6:47:23 PM

Exactly. My Ford was burnt to the ground before I got the recall so their was nothing to fix. I can post where Fords were taken in on a Fire recall and burnt to the ground any way. Just like the Eco boost stalling limp mode problems. People keep returning with the same experience. NICE TRY THOUGH.

Keep googling HemiV8 ...RAM is perfect for sheep like you

Just compare all your F series recalls vs Rams. Than look at what they are for. Ford is a death trap. You can have your rolling recall. I have had the rest now i drive the best.

Stay thirsty.

Speaking of sheep. lol

If you like your Ram, you can keep your Ram. (Worst build quality on the light duty market right now)

Now what? Find out how much you can get and take the settlement. Then used that as a down payment to order a 2016 Silverado with the 8 speed or a 2016 F-150 with Sync 3. Or take a deal on a left over 2015 Silverado or F-150. Or wait for the 2017 with the 10 speeds. Lots of options other than Ram.

FCA's Q2 profit rises 69% on strong NAFTA sales.

Another nail to the ford coffin.

It's easy to turn a profit when you avoid expenses by not making required repairs .

Also, I hope Somar read the entire article he linked to specifically :

Marchionne also said that there were “no excuses” for FCA’s failure to comply ....

and :

Efforts to improve North American margins had been successful, but more work is needed to catch up to rivals Ford Motor Co. and General Motors. “We have a long way to go to close the [North American margin gap] with our competitors.” But Marchionne cautioned investors “not to fall in love with these numbers as to what this machine can produce” when markets turn downward.

Again, nothing to beat your chest and be proud of, but thats why everyone laughs at the RAM fanboys.




I guess for ford fans is better to lose billions all around the world, like ford does and charge NA customers premium. Enjoy. LOL.

@HemiV8 - that "Top Quality" award was from a company that puts heavy emphasis on owner "feelings" about their vehicle. They actually put very little emphasis on actual quality or durability. TTAC covered that company award and panned it as a complete joke.

Consumer Reports liked the ride etc of the Ram but we all know CR likes pickups that are car like. They have awarded most of their favorite truck awards to Avalanche and Ridgeline.

Somar????????? aka Zvier-a, aka- s-vina--------- why do you keep changing your blog name?

This has been noticeable for decades with it's quality assurance issues that seem to not be resolved.

FCA's Ram division must pull up it's socks and resolve these quality issues, especially when safety is involved.

But, this seems to be the trend with all vehicle manufacturers. Look at the new 2015 aluminium F-150 with it's safety issues, due to a management decision.

Ram appears to be no different, what a pity as it will cost more now to atone the problems than it would of to act in the beginning.

Somar????????? aka Zvier-a, aka- s-vina--------- why do you keep changing your blog name?

Posted by: Lou_BC | Jul 31, 2015 3:32:33 PM

For the same reason , like ALLL1 is changing. Why did you ask ?

Interesting to see the Rambots trying to deflect attention to other brands.

Nothing interesting to see fortards to do the same thing.

Should we lough now or what. Could you be more specific ?

"According to NHTSA, the buyback program requires FCA to give a refund of the purchase price minus depreciation plus an additional 10 percent."

I'll will bet the depreciation the stealship factors in will be great.

How is it that GM can get away with years and years of electrical problems with their trucks (wiper motors, ignition switches, etc) along with weak ball joints, loose torsion bars, and Ford get away with years of transmissions that last 50k or less, the weakest ball joints on any live axle ever, engines that blow spark plugs out of the block, diesel engines that blow head gaskets weekly, and not be forced to pay a fine? For you Toyota owners, how can they get away with producing trucks with body panels that crack, frames with so much give that the bed comes into contact with the cab and not suffer so much an investigation from the NHTSA? Seems like another selective enforcement by a troubled, if not dysfunctional government bureaucracy.

Likely someone at FCA said something that upset the Obama Admin cartel and hit club resulting in this ridiculous recall. Just don't tee off this radical socialist tribe!

I wonder if ford is going have to recal all there pos powerstrokes from 2003 to 2010. I remember working on 6.0 and 6.4 in amblance vans and trucks. Motors where so good people where deing on way to the hospital because there motor suffered some form major failure and couldn't make it on time. Willing bet money that ford has killed more people than any other truck brand.

Nothing says quality like a 500K unit buy back after 7 failed years of repairs in the making...

No guts, no glory, just fiat...

Is it time for yet ANOTHER bailout/sellout/bankruptcy? or will capitalism finally prevail?

No thanks ill take my trucks without welfare.

Great article! It was really a pain having a recalled car. I better get vehicle history reports next time to avoid this problem.

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